Privacy Policy

Last updated: 13/01/2026

QCAB (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or interact with us.

QCAB is the data controller responsible for your personal data.

Contact details:

Email: jim@myqcab.com

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

We may collect and process the following types of personal data:

• Identity data such as your name and job title

• Contact data such as email address, phone number, and postal address

• Technical data such as IP address, browser type, device information, and operating system

• Usage data such as information about how you use our website

• Communications data such as enquiries sent via contact forms or email

We do not knowingly collect personal data from children.

We collect personal data through:

• Direct interactions, such as when you contact us or complete a form

• Automated technologies, including cookies and similar tracking technologies

• Third parties, such as analytics providers or IT service providers

Further information about cookies can be found in our Cookie Policy.

We use your personal data to:

• Provide and manage our website and services

• Respond to enquiries and communications

• Improve our website, services, and user experience

• Monitor website usage and performance

• Comply with legal and regulatory obligations

We process personal data only where we have a lawful basis to do so, including:

• Your consent

• Performance of a contract

• Compliance with a legal obligation

• Our legitimate interests, provided those interests do not override your rights and freedoms

We may share your personal data with:

• Trusted service providers who support our website, IT systems, and analytics

• Professional advisers such as lawyers, auditors, or insurers

• Regulatory or law enforcement authorities where required by law

All third parties are required to respect the security of your personal data and to process it in accordance with the law.

Where personal data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

We have implemented appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Under data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request erasure of your personal data

• Object to or restrict processing of your personal data

• Request data portability

• Withdraw consent at any time where consent is relied upon

To exercise your rights, please contact us using the details provided above.

You also have the right to lodge a complaint with the Information Commissioner’s Office in the UK or your local supervisory authority in the EU.

Our website may include links to third party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.